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DX Blog

06 Oct Are Certifications Like Hitrust CSF Important?

Posted at 16:51h in DX Blog

Yes, they are! Maintaining multiple certifications ensures that the service provider you choose engages in a process of continuous improvement and address any gaps in their security programs. Complex compliance requirements and growing security concerns make achieving a gold-standard certification like HITRUST CSF an essential...

09 Aug Is It Time to Outsource Your Customer Communications?

Posted at 17:50h in DX Blog

By Shelly Anderson If your organization is like most today, it is experiencing rising operating costs. That, coupled with the impact of the pandemic, is forcing many businesses to adjust to a new way of working. Companies are studying budgets more closely, looking for items that...

27 Jun Do Dynamic, Colorful Statements Influence Customer Engagement?

Posted at 11:53h in DX Blog

By Shelly Anderson With broad adoption of inkjet presses and its advancements in color output, many of our customers are finding that a more colorful, dynamic statement gains attention, engages customers and drives revenue. Full-color documents are definitely producing positive benefits that also include fostering loyalty...

24 May Navigating the Current Paper Shortage

Posted at 18:24h in DX Blog

Members of the World Print & Communication Forum (WPCF), a federation of printing associations from all over the world, have warned that the current paper shortages will have severe repercussions in the supply of print products for all economic markets and are endangering the sector's...

25 Mar Disaster Recovery – A Four Letter Word Spelled PLAN

Posted at 15:57h in DX Blog

Disasters happen. Even when you can see them coming, like the recent deadly tornadoes in Iowa this month, sometimes disasters can’t be avoided or prevented—and may have worse impacts than you imagined. Every business needs a plan to protect it from serious incidents that can...

10 Feb Security Concerns Re: Outsourcing? Here is a Five Step Guide to Choosing the Right Partner

Posted at 15:46h in DX Blog

Many data breaches are caused by basic security lapses, like using the wrong size envelope that inadvertently exposes sensitive customer information. For any company working with third-party service providers, basic mistakes like these can lead to costly regulatory penalties and litigation. Knowing what to look...

19 Jan Why Security Certifications Are Worth the Effort to Achieve Them

Posted at 11:06h in DX Blog

Scott Stephens, President If your company is outsourcing transactional business communications and payment services to a third-party provider, it is important to have a clear understanding of what security certifications are required to keep your data safe, why they are important and which ones are critical...

09 Dec The Importance of Giving Back at DATAMATX

Posted at 09:52h in DX Blog

By Shelly Anderson While it is important to give back to the community all year round, it is particularly top of mind at this time of year with the weather turning colder and the holidays around the corner. As Oscar Wilde said, “The smallest act of...

09 Nov What Happens When a Client’s Server Rejects Your Invoice?

Posted at 15:23h in DX Blog

By Shelly Anderson Say hello to Bounce2Print! When documents are emailed or faxed, they can often be rejected by a recipient’s server—leading to a bounce—and DATAMATX is on it! We are now offering Bounce2Print, an optional service to help our customers streamline the process of rerouting...

15 Oct Keeping a Close Eye on First-Class Mail Delivery

Posted at 13:40h in DX Blog

By Shelly Anderson As you may have read from the various postal releases, there has been a great deal of media coverage regarding not only the increasing postage rates on package services and First-Class Mail, but also changes in the current USPS service standards for First-Class...